dnata launches centralised cargo screening control room at DXB; a major step in digital transformation

dnata, a leading global air and travel services provider, has unveiled a new centralised screening control room at its Dubai International airport (DXB) cargo facility, developed in partnership with Dubai Police. The project marks a major step in the digital transformation of air cargo operations, combining real-time automation with enhanced security oversight.

From a single high-tech command centre, Dubai Police officers can now remotely operate and monitor six X-ray screening machines across dnata’s warehouse. Each device is connected to One Cargo, dnata’s digital cargo management system that automates key business and operational functions. This allows for instant data sharing, streamlined workflows and faster decision-making.

“This project is a milestone in dnata’s journey towards smarter, more efficient cargo handling,” said Guillaume Crozier, dnata’s Chief Cargo Officer. “Through close collaboration with Dubai Police, we’ve introduced a model that strengthens security, boosts efficiency and reflects Dubai’s commitment to innovation.”

Smarter, faster, safer

Previously, screening was conducted at multiple warehouse locations, leading to higher resource use and reduced efficiency. The new centralised approach consolidates all processes into one hub, reducing screening time and improving throughput by around 3% annually.

dnata, which serves more than 120 airline customers, handles on average 60,000 tonnes of cargo monthly in its DXB facility. Earlier this year, the company announced a significant milestone of processing more than 1 million tonnes of cargo between April 2024 and March 2025, marking the highest volume ever handled in a year across both its DXB and DWC operations, representing year-on-year growth of around 30%.

This surge reflects the broader story of Dubai’s logistics growth. The rise of e-commerce, the region’s growing consumer population and Dubai’s strategic location as a global transit hub are driving cargovolumes to new heights.

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