‘We are a dynamic industry and challenges are a part of our working’

Samir J. Shah, President, ACAAI

Mr Samir J. Shah, President of The Air Cargo Agents Association of India (ACAAI), is a titan of the logistics industry - a senior logistician with over four decades of experience, trainer and educator, international freight forwarder, licensed Customs Broker, a committed advocate of trade interests, global supply chain strategist and more. Much sought after for his knowledge and strategic insights, he has been, and continues to be, a valued member of international and domestic trade organisations and government bodies in leadership and advisory roles. 

He took on another significant leadership role in September this year, becoming the President of ACAAI—the premier recognised national association representing India’s air cargo industry. In this exclusive interaction with Exim India ACE, he outlines his priorities, addresses the challenges, and shares his expectations for the country’s air cargo sector.

* What are your key priorities as the President of ACAAI?

The industry is facing a variety of issues – some encouraging; and a few that need attention. We are catalysts for India’s growth. My committee is working with all stakeholders to ensure that we can take Indian logistics to newer heights. We look forward to increased engagement with the government, regulatory bodies, other logistics associations, as well as the exporting and importing community. We are also looking at upgrading the skills of our members and their team members.

* What are some of the constraints being faced by logistics service providers in airfreight? What more infrastructure enhancements and policy/regulatory measures you think are needed to give further impetus to the sector?

We are a dynamic industry and challenges are a part of our working. The dynamism also includes constraints to be tackled. The pace at which new infrastructure is being created may be hastened a little. The need is better implementation of existing processes. A need for all stakeholders to work for a common goal - that is to increase India’s share in international business and make it as easy as possible for all stakeholders.

* Do you face any regulatory and administrative issues?

Compliances need to be made easier and execution should be fast. As facilitators to India’s Exim trade, we do find it difficult to execute on behalf of our clients.

More clarity is needed on our certifications, especially for handling of dangerous goods.

Recognition of the IATA Agent as an important stakeholder by the Government of India and all other players would be welcome.

* What is your opinion on the National Air Cargo Policy?

ACAAI was an active participant in the creation of the policy. Most of our submissions have been respected. The policy is a good starting point. We now have something to focus on and build upon. We will need the states to also align their activities with the National Policy. 

Continuous monitoring and dialogue are necessary to make the policy sharper and more effective.

* Can the target of 10 million tonnes of air cargo handling by 2030 be achieved?

Absolutely. We are at a stage when the government is facilitating creation of new infrastructure and upgrading the existing ones. 

In addition, the Commerce Ministry is engaging with various countries to open trade.

The private sector is very upbeat and aspirational to see India’s Exim trade grow.

* How has digitisation enhanced the air cargo sector all-round? Has technology adoption been slow in India? 

The logistics industry has been at the forefront in technology adoption. We started adopting technology in the late 80s. This sector has not been slow in adoption. There are many stakeholders and each must keep the pace for all-round improvement. Efforts are on, and with continuous engagement, I am sure soon the smartphone would be enough for the logistics sector.

* In your qualified opinion, what are the areas in which training and skill updation are required in Indian air cargo operations?

You would never meet a person who will not agree that training and skill updating is necessary. But you meet very few entrepreneurs who are prepared to spend money on their staff for these purposes. The critical portion is that Exim trade should realise our value and be prepared to pay us accordingly. This will leave the companies with some spare monies to spend on skill updating and basic training. 

The Universities are today not able to churn out job-ready youth. Basic working and human etiquette too must be taught to them. We are dealing with a generation with a short concentration span who know all software through a copy-paste mechanism.

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